State Farm® Insurance Agent Luis Rivera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jasmin Leyva
June 18, 2026
"Natalia was amazing! She was friendly, knowledgeable, and made everything quick and easy. She explained everything clearly and helped me find the best option. Excellent customer service, I highly recommend her!"
Luis Diaz
June 17, 2026
"Excelente servicio, muy profesional, atenta y responsable Natalia!"
Richard G
June 12, 2026
"My parents have been using StateFarm for a while and I’ve always heard great things from them about it. Considering they’ve jumped around from other insurance companies and such, they’ve been happy ever since they’ve switched years ago. I decided to do the same and give it a try for this new home I’m buying and let me say Daniela is such a sweet heart. She is so kind and quick to reply back about any questions or concerns I may have about rates and such. She has been such a massive help and I recommend her to anyone who wants a sweet, efficient and supportive agent. She’s literally amazing!"
Leticia Rivera Herrera
June 9, 2026
"I had a wonderful experience with Natalia. Every time I call I get a friendly response and quick answer to my question. She is always available for whatever question and is ready to provide a solution. Thank you."
Vicky Zuniga
June 5, 2026
"Daniela Villanueva has provided excellent service with great attendance and responsibility. She is always professional, attentive, and reliable. Daniela consistently shows dedication to her work and is very responsive when help is needed. Her strong sense of responsibility and commitment make the experience smooth and trustworthy. I highly recommend her for her outstanding customer service and professionalism."
Elvis Aguilar
June 3, 2026
"El día de hoy recibí la atención de parte de Natalia Carrasquero. Sin duda alguna fue una atención muy grata y de mucha ayuda; con toda la información 100% explicita según lo que se adaptaba a mis necesidades. Muchas gracias"
"Elvis, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Cristhian Cervantes
May 21, 2026
"The team is awesome, they make you feel special as they provide thorough and comprehensive assistance at all times. really personable and friendly. I have been working with them for many years and have no plans to go anywhere."
Mahogany Grayson
April 27, 2026
"Natalia and Daniella are very helpful very understanding. They made sure that I was fully informed before I made up my decision to work with State Farm will definitely work with them again."
Savanah Bradley
April 20, 2026
"Excellent customer service. Luis has been my agent for 3 years and his team is always responsive, knowledgeable, and easy to work with. Highly recommend!"
Jesus Diaz
April 16, 2026
"Excellent service from Natalia, very friendly and helpful. 100% recommended for all matters related to State Farm."
Isela
April 8, 2026
"Siempre súper buen servicio y atención al cliente además de costos muy accesibles. Gracias por sus atenciones."
" Isela, Agradecemos sinceramente su reseña, Isela. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Dallas! "
Roberto Lenin
April 8, 2026
"Is the best service and insurance in EEUU, Daniela is very lovely agent,i am impressed , Thank you."
"Hello Roberto, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon."
Jerome Shackelford jr
April 8, 2026
"Will work with you and have excellent service"
"Hi Jerome, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!"
Jessica Flores
April 8, 2026
"My family and I always receive the best service from the agency! Thanks to Daniela for always following up on our needs when we reach out."
"Hey Jessica, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Hope you visit us again soon!"
Efrain Guerrero
April 7, 2026
"Natalia was very helpful in getting our homeowners insurance set up for our new home. She made the process smooth and easy, and I really appreciate her professionalism and support. Thank you, Natalia!"
"Hi Efrain, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon."
Victoria Salinas
April 6, 2026
"Gracias Natalia, por el excelente servicio y la muy buena comunicación. ¡Todo estuvo perfecto!"
"Agradecemos su reseña, Victoria. Gracias por sus amables comentarios con respecto al equipo de Luis Rivera, agente de State Farm. "
Angela Ortiz
April 1, 2026
"We have been with them for years! They are great at communication, great at taking care of their customers. Definitely recommend!"
"Angela, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Hope you visit us again soon!"
Jany Guerra
March 20, 2026
"Daniela is very helpful every time I reach out or have a question. Communication is key nowadays and I always get a response from the team. I’ve been with them for years, love their service."
"Hi Jany, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future."
Humberto Martinez
March 18, 2026
"Daniela and staff are always helpful and friendly. They are always efficient and fast to respond and assist me with any questions I may have."
"Greetings Humberto, Thanks for the kind words! We're thrilled that Daniela left such a great impression! As always, our team is looking forward to your next visit. We look forward to seeing you again soon."
Lisa Avalos
March 17, 2026
"Daniella was soo persistent with no pushy sales pressure or calls but called me and followed up monthly! Shes professional, knowledgeable and patient and doo kind. Today I switched! Even though insurance has gone up definitely cheaper than what I was paying with Farmers.
Thank you soo much!"
"Lisa, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! We look forward to seeing you again soon."
RoLo Lopez
March 4, 2026
"I had an excellent experience working with Daniela at State Farm. She was professional, knowledgeable, and genuinely cared about helping me find the right coverage for my needs. Daniela took the time to clearly explain my options and made sure I understood everything before making a decision.
Her responsiveness and attention to detail made the entire process smooth and stress-free. It’s clear she truly values her clients and goes above and beyond to provide outstanding service. I highly recommend Daniela to anyone looking for reliable and trustworthy insurance support!"
Thomas Martinez
February 28, 2026
"back in 2023 to 2025 service was great .daniela did a great job taking my payment over the phone..i had 4 vehicles cover under one policies.and i also had home owner ins. then out of no where they decide to start charging me for 3 vehicles under one bill. then charging me for the 4th vehicles on a separate bill .when ask to bill me all 4 vehicles on one policy.they said they were making changes on their policy.there were doing this at all insurance place..ask to talk to mr luis rivera.he was out they did not when he would return .left messages for him to call me .so that we could get this matter resolve.waited 2week never heard nothing from him.. that sad because he being over this office .seem to me he doese not care about the people he service.no text ...no e mail... no phone call come on MR LUIS RIVERA WHAT GOING ON .YOU CAN DO BETTER......YOU ARE A BAD EXAMPLE OF A PERSON DO DO BUSSINESS WITH.....I WOULD NOT RECOMMEND THIS PLACE THANK TO MR LUIS RIVERA............"
Jose Razo
February 25, 2026
"I’ve enjoyed my experience with Luis Rivera’s team. They’ve provided honest feedback to my requests and have worked to max out the available price discounts available to my situation. They are also friendly with follow up questions and changes to the policy."
Mary Leos
February 13, 2026
"Amazing customer service always!!!!"
Francisco Zabala
December 30, 2025
"Excelente buena atención"